Shape Shifter / Word Distiller

Senior Content Designer
Fitness & Health Tech
Garmin International

Case Studies

Human-Centered Design Thinking

  • How can we be better, faster, and more creative in solving our users’ problems?

  • We need to review and refine the fundamentals of our design process.

    That means:

    • Understand our users,

    • Invest in Discovery, and

    • Use our Content Designers.

  • If we do those things, we’ll create more delightful and useful features, while doing less work, and having more fun. The outcome will be products that are loved by our users.

Content Architecture Design

  • How can we present extremely complex data to our users in a glanceable and meaningful way?

  • We need to create simple and conversational feedback messages, so we’re sure that users are receiving the right message from their data. Our users need to feel understood by their app.

  • If we’re successful, using our products will be an ease rather than a chore. Users will easily find meaning in their numbers without having to do the mental gymnastics of deciphering it on their own.

Work Samples

Image: Garmin Connect presented on both mobile and web
Image: PN's online course presented on both mobile and web platforms
Image: Garmin Connect mobile

Published Writing and Interviews

Teaching, Training, Coaching

  • ŪNMĒ training

    Online Coaching

    ŪNMĒ (pronounced “you and me”) is my online coaching business. I establish long-term clients and help them reach their fitness goals. My credentials qualify me to write personalized strength, conditioning, and nutrition programs. Learn about this other passion project.

  • Personal training at Métier Seattle

    Personal Training

    I teach 1:1 and small group sessions with my clients. This is me working at Métier Racing & Coffee in Seattle. A beautiful place to work.

  • Noise and Signal Consulting

    Speaking & Consulting

    Through my consulting business Noise & Signal, I’ve presented as a speaker at multiple events and conferences on topics in both fitness and sustainability. The experiences have made me a confident public speaker.

  • Freelance writing

    Freelance Writing

    I worked as a contract freelance writer before moving full-time into UX Writing. The freedom and autonomy of freelance is rewarding. But, the chance to be a part of expert project teams, that opportunity is unmatched.